Level 4 Award Working with Parents (Intense Support to Families with Complex needs)

The level 4 Award Working with Parents (Intense Support to Families with Complex Needs) has 3 units that make up the Award worth 12 credits in total.

Who will benefit from attending the training?

Anyone interested in understanding more about the family intervention approach, such as:

  • Experienced Family Intervention Workers
  • Family Intervention workers who have been in post a while may use it to identify gaps in their knowledge or skills.
  • Managers, supervisors and commissioners may benefit as a resource to gain more insight into the approach.

Build and Maintain Relationships in Work with Parents: Unit PR1/4/MR/001

Unit title: Build and Maintain Relationships in Work with Parents

Level: 4
Credit value: 6

Learning Outcomes

The learner will:

  1. Understand the principles and values that underpin work with parents.
  2. Understand the nature of an effective relationship with parents.
  3. Understand how barriers to participation for parents can be overcome.
  4. Understand how to agree the basis of relationships with parents.
  5. Be able to build and maintain a relationship with parents.

*Assessment Criteria is available on request*


Understand Persistent and Proactive Intervention when Working with Families with Multiple and Complex Needs: Unit PR1/4/MR/002

Unit title: Understand Persistent and Proactive Intervention when Working with Families with Multiple and Complex Needs

Level: 4
Credit value: 4

Learning Outcomes

The learner will:

  1. Understand the impact of complex and multiple needs in families.
  2. Know how to use persistent and proactive methods to engage with families who have complex and multiple needs.
  3. Understand a whole family approach to developing resilience, self-reliance and independent action.
  4. Know how to work with families in a multi-agency context to develop and implement collective agreements.
  5. Know how to facilitate change with families who have complex and multiple needs.
  6. Know how to enable families with multiple and complex needs to take responsibility for managing and prioritising appointments.
  7. Know how to work collaboratively with other agencies in engaging and supporting families with complex and multiple needs.
  8. Be able to reflect on own practice in use of persistent and proactive intervention methods when working with families with complex and multiple needs.

*Assessment Criteria is available on request*


Work with Families with Complex and Multiple Needs to reduce and Prevent Anti-social Behaviour: Unit PR1/4/MR/003

Unit title: Work with Families with Complex and Multiple Needs to reduce and Prevent Anti-social Behaviour

Level: 4
Credit value: 2

Learning Outcomes

The learner will:

  1. Understand the impact of anti – social behaviour (ASB) on relationships.
  2. Know how to support families to increase positive behaviours and reduce ASB.
  3. Be able to reflect on own practice in working with families who participate in ASB.

*Assessment Criteria is available on request*

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